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After the order is completed and paid for, the goods will be shipped within 1~2 working days according to the order order (excluding Saturdays, Sundays and national holidays).
To check on the progress of your package, please log into your account and go to your Order History. Find the shipped order and click on the "Track Package" button, which will allow you to track the progress of your package.
For more information on the different statuses, please see our Order Status Explained article.
If your package is taking longer to be delivered than is indicated on the "Track Package" section in your order details, please contact Customer Support.
Delivery Time (3-7days)
Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.